Let us talkAre you still just selling your products and services but falling short in creating an amazing customer experience? It is like having a treasure map that does not lead you to the gold.
To win the customers over, you need to supercharge your sales and marketing, create an UX that blows them over, and also add some seriously cool AI tech to personalize every interaction.
Salesforce prioritizes a solid user experience, but at your level, you demand more. With Salesforce implementation, you can optimize record home page performance and configure Einstein Search Answers, ensuring your team finds what they need instantly. Want more? We can define custom search filters to deliver hyper-personalized results, boosting user satisfaction and driving ROI.
Why Salesforce CRM?
Connect with your customers in a whole new way and gain deeper understanding from their interactions with trusted AI and unified data. Salesforce is more than just a CRM; it integrates your sales, service, marketing, and IT teams enabling your teams to work collaboratively.
Salesforce Sales Cloud
The ultimate team player – it manages sales data, automating sales processes, and forecasting sales volumes. Unlock increased sales, improved productivity, and unmatched customer service through our Salesforce cloud implementation services.
Salesforce Service Cloud
Delivers end-to-end Customer Support by providing customer service and support tools, including call center management and live chat. Leverage the latest version of Salesforce Service Cloud software for swift and efficient customer support.
Marketing Cloud
Humanize your digital touch points by automating marketing – e-commerce activities, email, social media and digital advertising.
E-Community Cloud
Experience comprehensive Salesforce Community Cloud services encompassing implementation, development, personalized user-centric design, seamless integration, robust support & maintenance, and effective change management.
Analytics Cloud
Create a unified view of every customer interaction with "Customer 360". The Einstein Copilot feature anticipates customer needs and suggests actions for your sales and service teams. SGS empowers you to seamlessly connect with the Analytics Cloud platform, enabling lightning-fast analysis of diverse data sets from multiple sources.
Our Approach
Analysis
We analyze your requirements to design a custom Salesforce implementation, potentially involving custom objects, workflows, and Apex triggers to automate and streamline your process.
Scalability
Our consultants and developers leverage asynchronous processes like Batch Apex, alongside refining logic to minimize resource consumption, ensuring the application remains efficient and scalable.
Integration
In the project requires integration with an external system, we use REST API for real-time data synchronization. We implement secure authentication and designed Apex classes for API calls to ensure data consistency and compliance with both systems’ data structures.
Improvements
Our experts keep themselves constantly refreshed with the latest functionalities in Salesforce such as Salesforce Genie, Service Cloud Voice, Tableau CRM, Slack-First Customer 360, etc., to ensure we stay on top of the game and deliver cutting-edge solutions to our clients.
Optimized Performance
To optimize performance, we use Salesforce’s built-in diagnostic tools such as the Developer Console to identify bottlenecks such as long-running queries or inefficient Apex code, and leverage Salesforce best practices to enhance performance.
Security
We use various Salesforce security features to ensure that users have appropriate access levels. This includes configuring object- and field-level permissions, using profiles and permission sets, and implementing sharing rules and roles.
Why SGS?
Salesforce Implementation Consultants
New to Salesforce? Upgrading your current system? No sweat! Our implementation consultants are here to make the process smooth sailing. We'll guide you every step of the way, whether you're starting fresh or just need help with specific tasks.
Salesforce Developers
Our developers understand that what worked for others may not work for you. At SGS, we welcome you to experience the power of tailored solutions. Our two decades of experience ensure we create unique applications that perfectly align with your business requirements.
Salesforce Administrators
You don’t invest in Salesforce for nothing. We understand that and our Salesforce Administrators ensure that they give you the much-needed peace of mind with our timely administration services, allowing your front-end sales team to focus on generating new business leads while we handle ongoing support needs at the back-end.
Salesforce Business Consultants
Salesforce is a powerful tool, but how we make it work for you gives us a strong sense of purpose. We'll act as your expert advisors, helping you implement Salesforce in a way that maximizes its capabilities and unlocks its true potential for your company.
Discover the true potential of Salesforce for your business with our guidance. As a Certified Salesforce Consulting Partner, we provide expert advice on implementing Salesforce and leveraging its capabilities.
As an early adopter and Summit-tiered Salesforce consultant, SGS Technologie acts as a trusted partner who has proven implementation expertise, world-class engineering solutions, and unique Pay-As-You-Use On Demand Service model to save costs and optimize resource utilization.
We understand the unique challenges and opportunities facing mid-level and enterprise organizations as well as the opportunities offered by Salesforce. We bridge the gap between your ambitious CRM project and its successful implementation. We leverage the latest functionalities of Salesforce to maximize its potential to drive unprecedented growth for your business.
With decades of deep industry expertise and a proven track record in Salesforce implementation for diverse clients, combined with the fastest turnaround time in the country, we project ourselves as the most trusted Salesforce partner for organizations like yours. We will guide you every step of the way - from initial consultation and customization to seamless deployment and dedicated ongoing support.
